Project Out of Control?

Have you ever felt as though a project had a life of its own, running like a freight train down the tracks.  Like watching a glass fall off the counter, sometimes we feel powerless in our projects, even the very ones that we initiate.  The feeling can be even worse if you are jumping aboard another person’s project.

Personalities and biases will definitely begin to come out when you are working on a project with other people. Some people are mindful of execution and stay very disciplined whereas others may abandon the current plan because new information leads to more promising possibilities. Sometimes projects are completed on time and on budget with their intended outcomes but at other times, they are not. The ride isn’t necessarily enjoyable. Remember that freight train image? When a project is really out of control it feels more like a FRIGHT train.

What is needed is a better conversation.  Sometimes you do have to slow down, in order to speed up.

Getting on The Same Page

We use the Big Picture in our practice to communicate our ideas, get on the same page and move forward together.  Using the Big Picture taps the visual thinking parts of your brain and allows you to have more productive conversations.  So when people are checked out, going down the wrong path, or the project feels out of control, slow down.  Grab the Big Picture, outline the plan using sticky notes to represent the big chunky steps and have a better, more inclusive conversation.   Those working with you will thank you for a more enjoyable ride and together you’re much more likely to reach your intended destination.

About The Author

Greg also authored The Experience Design Blueprint, a book about designing better experiences and then making them come true. The Big Picture is discussed further in:

  • Ch 12: The Three Psychological Zones
  • Ch 13: Taking Flight

Gregory Olson’s also authored, L’ impossi preneurs: A Hopeful Journey Through Tomorrow, a light-hearted and deadly serious book about a brighter future where we live more meaningful lives, governments invest in people and sustainable progress, and technology serves humans.

image of author Greg Olson and Gregory OlsonGregory Olson founded strategy and design firm Delightability, LLC. with the belief that if you delight customers then success will follow. He believes that we all have the potential to do better, as individuals, organizations, and communities, but sometimes we need a little help.  Gregory also serves as a volunteer board member for Oikocredit Northwest, a support association for social and impact investor, Oikocredit International.

Edsel. Enron. Blockbuster. Borders…. Is Your Corner Bookstore Next to be Gone and Do You Care?

A glimpse of books on a bookshelfToday 10,700 people employed by Borders will begin losing their jobs as the company plans to shutter it remaining 399 stores and liquidate the entire business.  Once considered a staple, the big chain bookstore might be the flour for a recipe that no longer gets baked.

For more info read the article from the online edition of the Wall Street Journal.

A glimpse of books on a bookshelf Starbucks took something dreadfully boring and turned it into a mega brand with a decent experience available to 100’s of millions in prime locations. They do more than sell coffee.  They are a hub of meetings and social gathering of all types. They serve food & drink and music and wireless Internet access, but it is the people that participate in the brand that make it come alive. You meet a friend or colleague at a Starbucks to collaborate, innovate, celebrate, vent, pontificate or whatever-ate.   The brand lives through people that share experiences.

Books are arguably at least as appealing to humanity as a cup of coffee.  Are Bookstores that go bust missing the social element?  Are they missing something else?

If you have a favorite bookstore, please comment and share why it works for you.

Also,  if you could re-invent the bookstore of the future, what would you envision yourself and others doing there?  And, would you still call it a bookstore?

Thank you in advance for sharing.
Greg Olson

Finding Voila: 10 Ways to Increase Creativity and Put More Spark in What You Do

Insights are everywhere and nowhere at the same time.  LZoltar at the Santa Monica Pier Californiaike the road you travel daily to get to where your going, you pass by people,  buildings, and landscape that seldom take notice.  That is until you do.   Life happens, context changes and then voila, something that was already there and invisible, suddenly appears as if out of nowhere.  It now makes sense; it fits and spurs you to action. Now you call, you buy, you have a different conversation, you do something different. But this doesn’t have to be accidental. You can make this happen.  You can make Voila  become part of your everyday.

You can make Voila  become part of your everyday.

So what spurs this momentary insight and subsequent action?  Few would argue that children appear Continue reading “Finding Voila: 10 Ways to Increase Creativity and Put More Spark in What You Do”

Do you Have the Courage?

people need courage

I had the good fortune of speaking with Yves Behar after a talk he gave at the Seattle Public Library.  In his talk about Design for Good he either mentioned or hinted at repeatedly, that people need courage. I jokingly asked him if there was some sort of courage camp that these people attended, or if they found him.  I seriously doubted that Yves, the founder of fuseproject, a brand and product experience company, was cold calling big brands and governments, spurring them to action.  He said, the thing about courageous people is that they are looking for solutions.

Here is a sampling of what was made possible when others thought it impossible.
Yves Behar at Seattle Public Library - Design For Good SeriesOne Laptop per Child.
You’ve heard about it.  But, did you know that every primary school student in Uruguay has an XO computer.  Conventional thinkers thought this to be impossible.  They also thought there was a dearth of talent to maintain and upgrade the computers.  It turns out that XO computers were designed for in country personnel with little training to be able to upgrade the operating system, which they have done many times.

It all started because of a question

“What if we eliminated the shoebox?”
It took 21 months for fuseproject and Puma to eliminate the shoebox.  They also made the entire prescription open source.  Other shoe companies can follow suit without fear of encroaching on patents and other intellectual property.  Good for the consumer, good for the company, and good for the planet.

Getting a laptop into every child’s hand and eliminating the shoebox were both big changes to the status quo.  Nothing happens until somebody thinks and acts differently. People involved in these projects had the courage to challenge the status quo, ask questions, and explore new territory.

Do you have the courage to make the impossible, possible?  What is your question?  How long will your idea take?  A lot longer if you don’t get started and infinitely longer if you don’t begin with a question.

Need help?  Contact Us.

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